Companies utilize Nebim Maintenance, Support and Productivity Services in order to maximize the return on their investments, to take advantage of regular software updates and to achieve higher system availability and productivity. Nebim offers a service concept which aims to continuously increase the productivity of companies. Once the companies decide to implement the ERP software, they can rely on Nebim and Nebim Solution Partners not only during the implementation process but also any time they need assistance, following deployment. Through this partnership, the companies will use their resources more efficiently and thus be one step ahead of competition. 

The companies target efficiency in using their business resources and productivity in their business functions when they use Nebim Solutions. From time to time, Nebim measures the productivity of business functions that the companies manage with Nebim Solutions, in order to ensure the companies are on target. Upper management,
department managers and key users participate in Nebim Productivity Testing. Nebim Consultants systematically test and grade the productivity of a company and report the results to upper management. Afterwards, Nebim will work with management to develop and carry out new projects to increase productivity. Because of this, most productive business functions are created for shifting market conditions and business methods; and maximum productivity and profitability is achieved from Nebim software.

Through expert support staff that is stationed on site, the requirements of the users are registered much faster. Online support can be provided by direct remote connection into the users' system. Fast and effective solutions can be generated through meetings over the Internet. If necessary, prompt on-site support can be provided in case of emergencies, for development of new business processes and also for yearend activities. All these ensure high user satisfaction. With Nebim Maintenance and Support Services, companies' requirements, maintenance demands and projects related to Nebim software can be managed online. Companies can give a "Satisfaction Rating" to these activities once they are final and use this service that can be measured with score cards and reporting. 

Nebim continuously assesses the requests of its customers, current legal regulations and dynamic market conditions and updates its software. Nebim ensures continuity of productivity and profitability for its customers by providing new versions of its software, which address new legal regulations, new business conditions and also the changing needs of its customers.